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Accessibility PolicyAccessibility Policy

The Allen Hotel is committed to providing a website that can be accessed by all, including users with disabilities.

The Allen Hotel strives to maintain compliance with the World Wide Web’s Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA) on our website, and:

  • We have built our website using standard-compliant HTML and CSS
  • We have ensured that the website content is structured in a logical manner using informative headings and labels where relevant, and are usable by customers who use assistive technology/screen readers
  • We have provided consistent navigation across the website
  • We have ensured that images have alternative texts and descriptive links
  • Please be aware that WCAG 2.0 AA Guidelines are evolving and our efforts to comply with these guidelines are ongoing. If you would like to report any accessibility issues, please contact us on info@theallenhotel.com. We will make all reasonable efforts in order to update the page(s) and ensure their accessibility.

Please be aware that WCAG 2.0 AA Guidelines are evolving and our efforts to comply with these guidelines are ongoing. If you would like to report any accessibility issues, please contact us at stay@theallenhotel.com or phone us at 212-965-8898. We will make all reasonable efforts in order to update the page(s) and ensure their accessibility. For direct questions regarding ADA facilities at the Allen Hotel, please contact us stay@theallenhotel.com or phone us at 212-965-8898.

For Your Accessibility Needs, The Following Features Are Available:

  • Accessible Rooms
  • Accessible business center
  • Accessible exercise facility
  • Accessible guest rooms with mobility features with entry or passage doors that provide 35” of clear width
  • Accessible hotel restaurant
  • Accessible public entrance
  • Accessible registration desk
  • Accessible route from the accessible public entrance to the accessible guest rooms
  • Accessible route from the accessible public entrance to the registration area
  • Accessible route from the hotel’s accessible entrance to the meeting room area
  • Accessible route from the hotel’s accessible public entrance to at least one restaurant
  • Accessible route from the hotel’s accessible public entrance to the business center
  • Service support animals welcome

The Following Features Are Not Available:

  • Valet only parking
  • Van-accessible parking in the self-parking facility

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